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Prof. Dr. Ines Mergel receives one of six research grants from the IBM Center for the Business of Government and will publish a report about human-centered design in digital service transformations:

Human-Centered Design in Digital Service Transformation by Ines Mergel, University of Konstanz, Germany

Digital service teams are bringing service designers into government to transform service delivery. These designers use human-centered design approaches to help public sector organizations…

Prof. Dr. Mergel comments on the E-Government development in Denmark

Ines Mergel, Noella Edelmann and Nathalie Haug published a article in GIQ, in which they define digitale transformation in the public sector by using expert interviews.

Prof. Dr. Ines Mergel published a new article "Digitale Transformation als Reformvorhaben der deutschen öffentlichen Verwaltung" (Digital transformation as a proposed reform of the german public administration)

Parties from Konstanz, Freiburg, Mannheim, Karlsruhe and Rhein-Neckar region founded the agile network "Digitale Innovation (ANDI)" (Digital innovation). The second round of round-table discussions are about the "Onlinezugangsgesetz" (online access law) and the online portal service-bw.

The city of Konstanz and the department of Public Administartion worked together in the first steps for the implementation of agile structures in the administartion of Konstanz.

The university of Konstanz and three different colleges as well as nine cities and municipalities are part of the new Interreg-project