Report on digital service and government IT start-up teams

IBM - The Center for the Business of Government has released Professor Mergel's new report on start-up IT teams

IBM – The Center for the Business of Government has published my report titled “Digital Service Teams – Challenges and Recommendations for Government“.

The report is part of a larger research project on how different countries are using start-up teams inside of government to move their public administrations toward digital transformation. I am currently working on three other country cases (Estonia, Denmark, and the UK).